We are committed to ensuring customer satisfaction with our hair-fixing services. Please review our refund policy below:

1. Eligibility for Refunds:
   Refunds are only applicable under the following conditions:

   • The service provided did not meet the agreed-upon standards or specifications.
   • A valid complaint is submitted within 7 days of the appointment date.

2. Non-Refundable Cases:
   Refunds will not be issued in the following situations:

   • Dissatisfaction due to personal preferences or subjective opinions about the service quality.
   • Failure to follow aftercare instructions provided by our professionals.
   • Appointments canceled without adhering to the cancellation policy.

3. Partial Refunds:
   In some cases, partial refunds may be considered based on the nature of the issue and the specific circumstances. These will be determined at our sole discretion.

4. Refund Request Process:
   To request a refund, please follow these steps:

   • Contact us at [Your Contact Information] with your appointment details and the reason for the refund request.
   • Provide any supporting evidence, such as photographs or written descriptions of the issue.

5. Refund Approval and Processing Time:

   • Approved refunds will be processed within 14 business days of approval.
   • Refunds will be credited back to the original payment method used during booking.

6. Customer Support:
   If you have questions or require further clarification, please contact us at [Your Contact Information].